Privacy Policy

Last Updated: June 20, 2026

1. Introduction

At Bindly LLC ("Bindly", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and protect your information when you use our website, application, and related services (collectively, the "Services").

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, company name, and password when you register for an account.
  • Billing Information: Payment details are processed securely by our third-party payment processor, Stripe. We do not store full credit card numbers on our servers.
  • Customer Data: Documents, templates, signatures, and variables uploaded to our isolated runtime environments. Due to our single-tenant architecture, this data is strictly segregated.
  • Automated Information: IP addresses, browser types, and usage data captured in our cryptographic audit logs for security and legal compliance purposes.

3. How We Use Your Information

We use the information we collect to:

  • Provision your isolated workspace and maintain the functionality of the Services.
  • Process transactions and send related information, including confirmations and receipts.
  • Generate legally binding electronic signatures and verifiable audit trails.
  • Provide technical support and respond to customer inquiries.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. Data Security & Isolation

Security is foundational to our platform. We deploy "Infrastructure-Level Multi-Tenancy," meaning your data is stored in dedicated, isolated databases rather than co-mingled with other users. All data is encrypted at rest using AES-256 encryption and transmitted securely via TLS/SSL protocols. Our infrastructure is hosted on Amazon Web Services (AWS).

5. Third-Party Sharing

We do not sell, rent, or trade your personal information. We only share data with trusted third-party service providers necessary to operate our business (e.g., AWS for hosting, Stripe for payment processing, and transactional email providers). These partners are strictly bound by confidentiality agreements and data protection standards.

6. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at support@bindlyapp.com.